Outlook Forum and Winter Board Meeting 2026

FAQ

• What is the room block rate at the conference hotel and how do I access it?
  You will receive a link to the discounted room block at the Gaylord Pacific Resort & Convention Center in your confirmation email. The rate is $329. 
• Does early bird rate apply to vendors?
  No. The early bird rate only applies to tourism industry members attending the conference. If your organization is planning to attend in the role of vendor, the vendor rate applies regardless of registration date. 
• Can I cancel or modify my registration?

  We understand plans change. All cancellations are subject to an 8% cancellation fee covering initial processing fees. If you are unable to attend after registering, you may substitute someone to attend in your place. Registrations can be refunded minus the cancellation fee up to February 20, after this date cancellations are non-refundable.

  You can cancel or otherwise modify your registration by returning to the registration form and clicking the “Already registered?” link at the top. Contact event staff for support using the contact form at the bottom of this page. 

• Help! I didn’t receive my confirmation email.

  First check any junk or “other” folders in your mail client. You can also view and print confirmation of your registration by returning to the registration form and clicking the “Already Registered” link at the top of the form.

  If you cannot locate the email and would like a copy for your records, please contact event staff using the contact form at the bottom of this page.

• Does my registration include admission to the Poppy Awards gala?

  Yes! This year’s conference includes the elegant Poppy Awards festivities and dinner. The Poppy Awards occurs every other year and is a celebration of the best in tourism marketing.

  We invite your organization to enter.